Develop processes and procedures to establish crisis communication programs
Crisis communication checklist, tools and platforms to deploy
Develop key messages
Communicate and train stakeholders on roles and responsibilities
Identify most effective methods for communicating with stakeholders
Media Management Approaches
Integration of Social Media into Crisis Communication plan
Restore public trust and perception
Exercise, improve and update the Crisis Communication Plan
2 Case Studies
This workshop provides the framework to identify, develop, communicate and exercise a crisis communications plan to address how communication will be handled by the entity before, during and after an event.
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